Bind teams for best product results

In my previous post, I discussed about the 3 M’s—Miscommunication, Misrepresentation and Misconception—factors that can play havoc with what a product looks like at the end of its development cycle. I had also said that it is improper collaboration between the business stakeholders, and the development and testing teams that could derail the product, and impact its overall quality.

In this post, I would be focusing on the steps that companies can take to avoid the pitfalls of the 3 M’s, ensuring complete coordination and cooperation between all the teams, hitherto working in silos. In simple words the solution is as simple as binding these different teams together, so that they think as one and work as one. By eliminating the barriers between the teams, aligning their different and distinctive working styles and unifying them in a single environment, it is possible to beat the bottlenecks.

The three challenges, need three solutions, or should I say, three simple steps.

Step 1 – identify the Tools and Frameworks that are used by the project teams on a recurring basis. There is also need to figure out the various Frameworks that are being used either to develop or test the applications.

Step 2 – Identify the Practices that are followed by the team at each phase of the development and testing process and further segregate the Tools and Practices based on their areas of usage.

Step 3

Step 3 is to rightly blend the tools and practices that have been identified in step 1 and 2; and integrate the same, bring them together.

Step 3

The three steps make it possible to understand how the practices are linking up with each other using various Tools and Frameworks. By rightly blending the Tools and Practices that have been identified in Steps 1 and 2, and bringing them together, companies can reduce various ambiguities that remain in the teams while performing testing.

It is also possible to develop a platform that integrates the tools and activities performed during development and testing. This platform can help in synchronizing the tasks, finally leading to productive testing. Furthermore, this platform can be made generic so that the teams do not need to change or replace the tools to enjoy its benefits.

Do let me know what in your view the solution to the 3M’s conundrum is, and how you have managed to overcome these challenges on your own turf.

Successful product testing and development – Watch out these 3 M’s

[Organizations often look for testing solutions that can help them quickly test and launch/position their products in the market to meet user needs, while maintaining lower development costs and higher quality standards.]

Most of the time, the solution they are looking for is dependent on the amount of collaboration that exists in their teams. In order to develop better, more relevant products for the target markets, one must ensure that all the stakeholders within the product development eco-system should work together. It is the unity, collaboration, cooperation and team work that work wonders when it comes to creating products that wow customers. Now the question comes… who all constitute the product development eco-system? Well, if we look at the broader level, they are business stakeholders, developers and the testers.

In fact, team collaboration wins hands down when one is discussing the most important factor responsible for successful product development i.e. Testing. This team play has to take place across the product life cycle—from the time the product is conceptualized, to the time when it is finally delivered to customer. As the saying goes, “It is not a question of how well each process works, but how well they all work together!”

In my experience, absence of team collaboration results in poor testing and reduced productivity and efficiency that have a spiraling impact on the product quality that is finally delivered to the customer.

In general, there are three factors that can make or break a product. As long as product teams can overcome these three challenges, they can deliver products that confirm to international standards and exceed the expectations of their users. These factors are what I call the 3 M’s: Miscommunication, Misinterpretation and Misconception.

These factors together can result in huge losses to the enterprise. As per Forrester Research, poorly defined applications contribute to 66 percent of the project failure rate, costing US businesses a whopping USD 30 billion every year!

If the business stakeholders, development and testing teams share information that is clear, concise and represents exactly what is expected from each other, the first lacuna of Miscommunication can be overcome.

By providing sufficient facts and data to back what needs to be done, the teams can also deal with the Misinterpretation.

The third factor, Misconception is about a mistaken thought, idea, or notion that creates discontent. It can be overcome by avoiding unnecessary metrics to avoid false impression that are generated during the project.

As of now I would recommend to watch out for the 3 M’s while working in your respective teams that can save considerable efforts and resources during any product development life cycle.

In my next post I will be talking about three basic Steps that can help you effectively manage/sync-up these 3 M’s. Stay tuned!